The IT professionals will maintain and update technological solutions such as barcode scanners and overall barcode systems and upgrade EHRs to avoid system flaws (Houtan et al., 2020). The collaborative effort of each audience group is crucial to the success of the improvement plan. The organization will celebrate unified success with every milestone by implementing an improvement plan. It is crucial to address the growing safety concern of patient identification errors at our organization, as leaving them unaddressed can result in higher morbidity and mortality rates due to wrong treatments (Romano et al., 2021).
Moreover, they cause high costs to the healthcare system Additionally, by embracing roles in the plan, each audience group can fulfill their duties, experience enhanced job satisfaction, and contribute to patient safety. The work-burnout will be reduced in all working groups when each member fulfills the delegated assignment and adheres to the new processes, protocols, and technology utilization. Therefore, each group must contribute to achieving the goals of this improvement plan, enhancing job satisfaction, and improving patient safety (Romano et al., 2021).
The new processes, such as implementing safety and accurate patient identification protocols, will require skill development and practice. For this purpose, a role-play workshop will be conducted in today’s session. The role-playing will help members understand their roles and responsibilities in patient identification, promoting effective communication and teamwork. Moreover, it will allow you to practice new protocols in a collaborative setting (Lee et al., 2021). To begin with this activity, I would like all of you to take on different roles within the healthcare team. The patient scenario will be presented by a simulation strategy where the patient will be admitted and verified for identification during procedures and patient interaction.
With the help of this strategy, all audience groups will be able to implement identification protocols from the beginning to the end of treatment. Another activity is organizing peer-to-peer learning sessions where all audience members share success stories, discuss challenges, and offer solutions (Lee et al., 2021). A discussion panel will be created to encourage open dialogue and encourage participants to learn from each other. The peer learning will promote a collaborative culture, allowing healthcare professionals to share their experiences and insights on patient safety through accurate patient identification. It will also facilitate the exchange of practical tips and best practices for improving patient identification (Markowski et al., 2021). These activities will require financial, human, and other resources to implement suggested activities effectively.
Soliciting Feedback
To promote continuous improvement after implementing new processes and protocols, it is crucial to solicit feedback from the audience to evaluate user experience, patient safety, and user satisfaction. For this purpose, each audience group will provide feedback to their department head via report or team meeting. An interdisciplinary team meeting will be conducted among all heads of departments to discuss the strengths and weaknesses of the system. The feedback will be integrated into the work culture and systems to improve the patient safety improvement plan.
I am concluding this session by mentioning that alarming situations at Arnold Palmer Hospital require prompt action to prevent patient identification errors. This requires evaluating the current problem and limitations that need to be addressed. A safety improvement plan is developed considering the hospital’s need to improve patient safety. The resources and activities were designed to practice the established protocols and acquire knowledge on patient safety and correct identification of patients.
References
Alomari, A., Sheppard‐Law, S., Lewis, J., & Wilson, V. (2020). Effectiveness of clinical nurse’s interventions in reducing medication errors in a pediatric ward. Journal of Clinical Nursing, 29(17-18), 3403–3413. https://doi.org/10.1111/jocn.15374
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